Shipping and Returns

  • Standard Post $15. Received within 7 business days *
  • Express Post $20. Received within 3 business days *
  • Items are shipped Mon - Fri between 9am - 5pm.
  • Returns are accepted within 7 days of purchase for a SKYN® Shop credit only. 
  • SKYN® Shop does NOT offer refunds.

 *  Shipping times vary depending on location and may be delayed due to COVID-19.  Shipping delays may be experienced, this is outside our control. 


Please contact us before attempting to return your order, or any part of your order.

Your return needs to be authorised prior to return otherwise we cannot accept your return. We will provide instructions on how to return your item(s). 


Returns can only be authorised by emailing us 

Please include: 

  • Your name
  • Order number 
  • Reason for return (see below) 


Change of mind

SKYN does not offer Refunds if you change your mind. 


Unavailable items 

If the item is no longer available, we will then arrange a refund via your original payment method.